Payment & Refunds
Sky High Kites - Payments
Please find details of the wide range of payment methods we accept at Sky High Kites
Debit and Credit Card Direct through our secure 128-bit website
We accept all Major Debit and Credit Cards. Simply proceed through to checkout and choose the Pay by Credit or Debit card button at the bottom of the checkout page. You will then be transferred to the Equifax Secure 128 bit encrypted gateway where you can enter your card details.
Debit or Credit Card by Phone
You can also pay with all Major Debit and Credit Cards by phone. Simply call us 01296 435551 Aylesbury, Bucks, to place your order.
Collect from our Shop
If you wish to collect your item from our shop please Click Here to see a map of where we are.
VAT
With effect from the 1st December 2008, The new UK VAT Rate all customers pay will be 15% of all product prices listed.
If you require a VAT Invoice with your order, please contact us by email or phone.
Refunds / Returns
We want you to be 100% happy with your purchase from Sky High Kites and offer our Customers a full 14 day money back guarantee on all our products.
In the unlikely event that your item (s) arrive either faulty or damaged. Please contact us and we will offer you either an exchange, replacement or full refund.
We fully comply with the Distance Selling Regulations and take full responsibility for any items which are lost, stolen or damaged in transit.
For further information on our Refund Policy and to receive a Customer Returns Number please contact us by phone or email.
This does not affect your statutory rights



