Payments & Returns
We use PayPal & Shopify to process all transactions.
PayPal & Shopify are amongst the worlds most trusted and secure payment providers.
For PayPal, simply sign in securely to complete your purchase.
If you do not have a PayPal account, simply click on ‘Check Out as Guest’ and enter your card details to complete your purchase.
Please note, your payment will show as JVR Portfolio on your card statement.
We want you to be 100% happy with your purchase from Sky High Kites and offer our Customers a full 30 day money back guarantee on all our products.
In the unlikely event that your item (s) arrive either faulty or damaged. Please contact us and we will offer you either an exchange, replacement or full refund.
We fully comply with the Distance Selling Regulations and take full responsibility for any items which are lost, stolen or damaged in transit.
For further information on our Refund Policy and to receive a Customer Returns Number please contact us by phone or email.
This does not affect your statutory rights